Transitioning From Functional Silos to Process Centric - Learnings from Australian Organizations
نویسندگان
چکیده
Business Process Management (BPM) enables a company to successfully align business practices with strategic objectives and increase business performance. Functional silos or roadblocks disappear and the company is better positioned to satisfy all stakeholders – customer, owners, and employees (by Robert M. Curtice, 1997). Over the years, many organizations have tried to find pathways to establish a successful culture of sustainable business performance, but many continue to struggle with this transformation. Despite advances in this area, key questions remain for business managers including
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